Question 1

What kind of issues do your therapists specialize in treating?

Accepted Answer

Lifebulb therapists and counselors are specialized in providing therapy, counseling, care, and treatment for a wide variety of mental healthcare needs and issues, including, but not limited to anxiety, depression, grief & loss, trauma, PTSD, couples counseling, marriage counseling, life transitions, adjustment disorders, bipolar, schizophrenia, eating disorders, child counseling, teen and adolescent therapy, anger management, career coaching, life coaching, ADHD treatment, family therapy, panic attacks, phobias, substance abuse, virtual therapy, online counseling, EMDR, EFT, and many more,

Question 2

What does your first therapy session look like?

Accepted Answer

Your first session with a Lifebulb therapist or counselor won&rsquo;t simply be a background or demographic information-gathering session - We know making the decision to get help is a big deal and a difficult step. That&rsquo;s why our first session with you will be about providing you the help you&rsquo;re seeking, and about proving to you that the therapy process can work with the right effort and commitment from both sides.

Question 3

How will I communicate with my therapist in case of an emergency?

Accepted Answer

If you are experiencing an emergency, please call 911 immediately. While Lifebulb is not a crisis center and Lifebulb therapists and counselors are not emergency services, we understand that urgent matters can and will pop up from time to time. You will have direct email and phone access to your therapist, and your therapist will make their very best effort to be available to you when you reach out. Depending on your specific treatment plan, your therapist may provide you with resources for you to use or contact when situations occur beyond the scope of your therapy work together.

Question 4

Which licensed counselor is right for me?

Accepted Answer

We understand that not every counselor or therapist is the perfect match for every client. That&rsquo;s why our scheduling team members are trained to help match you with a clinician specializing with your needs and in-network with your insurance. Additionally, we try our best to provide you as much information about our therapists and counselors here on our website so you can find the right person for you.

Question 5

How long do I wait to get an appointment with a counselor?

Accepted Answer

We believe getting access to a therapist or counselor should be quick and easy. So Our process is straightforward. Simply browse our therapists&rsquo; bios to find the right fit for you and schedule a virtual counseling or in-person counseling session online. Or call our office and a team member can help make sure you&rsquo;re matched with the right therapist or counselor for you and your goals. Whether online therapy or offline therapy, your therapist will help you with an individualized treatment plan to help you reach your specific goals.

Question 6

How do you vet your counselors?

Accepted Answer

Our counselors are highly educated and trained and have received their full clinical licensure from practicing counseling. We also thoroughly interview each of our therapists, ensure that they pass a background check, and train them in-house to work with us. Additionally, we ensure that each of our counselors and therapists participates in ongoing education and HIPAA training to continue to provide the best services possible.

Question 7

Can I pick the therapist I would like to work with myself?

Accepted Answer

We work hard to find you the very best fit in therapist for your specific counseling needs and goals. This is why we provide detailed bios of our therapists for our clients to review before reaching out to us. If you have a specific therapist in mind to work with who matches well with your reason for seeking counseling, we would be happy to schedule you to see them. We also understand that our clients don't always match perfectly with their therapist, and in the case of a less-than-great fit, we will help you to find the right match among our team and, if necessary, provide the best referral we can to someone more suited to help you beyond our walls.

Question 8

What is a professional counselor, LPC, LCPC, LPCC, or LMHC?

Accepted Answer

A professional counselor is a master or PhD-level mental health professional approved by a state licensure board to diagnose and treat mental health disorders. For example, a professional counselor might help a client overcome depression or anxiety. In addition, a professional counselor can help clients with non-medical issues, like helping a couple better communicate and improve their relationship. The exact name of a professional counselor's license can vary by state, but some of the most common are: Licensed Mental Health Counselor (LMHC), Licensed Professional Counselor (LPC), Licensed Clinical Professional Counselor (LCPC), and Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT), Licensed CLinical Social Worker, (LCSW).

Question 9

Do you have a Licensed Psychologist?

Accepted Answer

We do employ licensed clinical psychologists, as psychologists can offer services, such as psychological testing, that many other license-types are unable to offer. In this way we are able to better provide for a wider range of your needs. Many times, your counselor or therapist can work in tandem with a psychologist to provide therapy and psychological testing when necessary to better provide for your specific needs or goals.

Question 10

Do you offer virtual counseling?

Accepted Answer

Yes. All of our therapists are trained to effectively provide virtual counseling services to clients within their state of licensure.

Question 11

What is the process of virtual counseling?

Accepted Answer

When you book a session with your therapist or counselor, our team will email you a confirmation of your appointment date and time with a link to the virtual therapy room. Simply click the link and log in to the virtual therapy room a few minutes before your session, and your therapist will meet you there. Make sure you have a strong internet connection and a private space to ensure you have the most productive session you can.

Question 12

How do I book an appointment?

Accepted Answer

Booking a session with us is easy and flexible with several options. You can call our office, and a team member can book you with the best fit-in therapist. We'll review insurance information and a few simple policies and email you a confirmation of your session date and time, whether in-person or virtual. Or you can select your ideal therapist from our website, select a session time that works for you, and we'll reach out to you to confirm your appointment details.

Question 13

How can I cancel my appointment?

Accepted Answer

We have a flexible cancellation policy. Call our office or reach out to your counselor or therapist 24 hours or more before your session time to cancel or reschedule any appointment at no cost.

Question 14

Why should I trust Lifebulb?

Accepted Answer

Therapists that don&rsquo;t enjoy their workplace are often, unfortunately, unable to provide their clients the best possible level of counseling and therapy. That&rsquo;s why at Lifebulb, our therapists are our top priority. This means that your counselor or therapist can provide you, their client, with the best possible service because not only do they enjoy the work they do in session with you, they enjoy where they work and who they work with as well.

Question 15

How do you ensure privacy during virtual counseling sessions?

Accepted Answer

Our virtual sessions are all conducted by our therapists in private spaces, and our video platform is contained within our HIPAA-compliant Electronic Health Records system, so your face, voice, and data are always private and protected.

Question 16

What is your confidentiality policy?

Accepted Answer

We take the responsibility of maintaining your privacy seriously. Lifebulb is considered a covered entity under HIPAA guidelines, which means we are subject to all HIPAA rules and regulations. If you have any questions (or recommendations) about our privacy and security practices, we want to help. Contact us at privacy@lifebulb.com.

Question 17

What if I can't afford the cost of my session?

Accepted Answer

While many practices accept only self-pay clients, at Lifebulb, we aim to keep your costs low by accepting most major insurance plans. Often the out-of-pocket expense per session is a low copay determined by your specific insurance provider and plan. We also offer a self-pay rate slower than many practices for those without insurance or simply preferring not to use their healthcare benefits for therapy.

Question 18

What if I‘m unsatisfied with my therapist or counseling service?

Accepted Answer

At Lifebulb, we are incredibly picky about who we hire to help you achieve your therapy goals. But we understand that a certain therapist may not always be the perfect match for you and your specific needs. If your therapy or counseling experience is less than you had hoped, we will help you get set up to see someone who better fits you and your goals.

Question 19

What are your membership benefits?

Accepted Answer

At Lifebulb, we operate without any ongoing membership or fees. We believe everyone deserves to receive the best possible therapy experience. And the benefits of therapy and counseling should come free of any ongoing out-of-pocket fees simply for engaging in the therapy process. With us, your only session costs will be those set by your insurance provider and specific plan or our low self-pay rate.

Question 20

What insurances do you accept?

Accepted Answer

We accept many major commercial insurance plans, including Aetna, Amerihealth, Cigna, Optum Health, United Healthcare, Tricare, and others. If your insurance isn&rsquo;t listed specifically, we would be happy to verify your benefits to see if we can accept them, and if not, offer you an affordable self-pay rate.

Question 21

What services does Lifebulb offer?

Accepted Answer

At Lifebulb Counseling and Therapy, you can receive everything from couples therapy to mental health therapy near me. Our online mental health therapists ensure you can receive quality, affordable therapy from the comfort of your own home, wherever that is. We offer: [bullet list] Depression therapy, Anxiety therapy, Bipolar Disorder therapy, PTSD (Post-Traumatic Stress Disorder) therapy, OCD (Obsessive-Compulsive Disorder) therapy, Eating Disorders therapy, ADHD (Attention-Deficit/Hyperactivity Disorder) therapy, Substance Abuse therapy, Couples counseling, Relationship counseling, Marriage therapy, Family Counseling, Teenage therapist, Child counseling, and more! Call our team to learn more about our services and how we can help you.

Question 22

What is a mental health therapist?

Accepted Answer

Finding a mental health therapist near me is important to your mental, emotional, and relational health. A therapist near me can diagnose and treat mental health issues such as anxiety, depression, trauma, and more. They can also provide relationship therapy, marriage counseling, and couples therapy. If you&rsquo;re looking for a &ldquo;mental health therapist near me&rdquo; who offers child counseling and teen counseling, Lifebulb can help you with that as well.

Question 23

How to find good child counseling near me?

Accepted Answer

If you&rsquo;re looking for a &ldquo;child therapist near me&rdquo;, Lifebulb can meet your needs. Lifebulb Counseling and Therapy offers the highest quality child counseling in your area. Our child therapists have years of experience and use only evidence-based child counseling methods, such as play therapy, child CBT, and more.

Question 24

Does Lifebulb have affordable teen counseling near me?

Accepted Answer

Yes; Lifebulb has teen therapists who can meet in-person or online, depending on your teen's needs. If you&rsquo;re looking for a &ldquo;teen therapist near me&rdquo; who can help your teenager with mental health issues, self-esteem, bullying, substance use, and peer relations, reach out to Lifebulb for affordable teen counseling in your town.

Question 25

Does Lifebulb offer family counseling near me?

Accepted Answer

Family counseling can be helpful for families that are dealing with mental illness, recovering from a trauma, or have strained familial bonds and seek healing. Seeking &ldquo;family counseling near me&rdquo; is a sign of your dedication to your family, and we respect that. Lifebulb&rsquo;s family counselors will meet your family where you&rsquo;re at, provide effective, research-backed therapy, and support you through changes and recovery.

Question 26

What is relationship counseling near me?

Accepted Answer

Looking for &ldquo;relationship counseling near me&rdquo;? It&rsquo;s not just for couples. Relationship counseling can be for individuals seeking to improve their interpersonal relationships. Maybe you want to heal from past toxic or abusive relationships, address your own unhealthy behavior, or make a relationship work by pursuing individual therapy. Whatever your reason for seeking relationship counseling near me, Lifebulb has relationship therapists ready to help.

Question 27

How can I find a good couples therapist or marriage counselor near me?

Accepted Answer

Couples therapy or marriage counseling is not just for couples who are struggling. You can look for &ldquo;couples counseling near me&rdquo; because you want to strengthen your relationship, prepare for marriage, or navigate a difficult transition together. Or, you could seek marriage counseling near me because you and your partner are having difficulty communicating or showing each other love, or are dealing with an affair, trust issues, or trauma. Whatever your reason for looking for a couples therapist near me, Lifebulb Counseling and Therapy has couples and marriage therapists ready to help.

Meet Our Team of Licensed Therapists In Texas

Jarmila Gupta

Angela Kilbourn

Melissa Sutherland

Jana Pounds

Michele Heyman

Ann Dennis

Join The Lifebulb Team of Therapists

Frequently Asked Questions

Find a Therapist in Your State

Our Services

Quick Links